DELIVERY & RETURNS.
An honest pre-launch guide to delivery, cancellations and supplement labelling.
● PRE-LAUNCH · RESEARCH ONLYDelivery is not active.
SUPP STASH isn't accepting orders. No delivery carrier, shipping rates, cut-off times or estimated arrival dates have been agreed or published yet.
Those details will be displayed before checkout is enabled, along with geographic restrictions and any delivery options.
Know what to expect.
UK distance-selling rules generally give customers 14 days after receiving eligible goods to tell a seller they want to cancel, followed by a further 14 days to return them. There are exceptions, including certain sealed goods that are unsuitable for return for health protection or hygiene reasons if unsealed after delivery.
Faulty or misdescribed goods are subject to separate statutory consumer rights; a cancellation exception does not take these rights away.
Before trading, SUPP STASH will publish its full returns address, return arrangements, refund times and contact method. These details are not yet available.
Labels matter.
For food supplements ordered online, customers must receive the required product information, including accurate allergen information, before purchase and at delivery. Always read the supplied product packaging and follow the manufacturer instructions.
We'll verify the exact UK product, selected flavour, pack size and batch details before offering stock for sale.